Frequently Asked Questions

Shopping 🛍️

• How do I shop on Jumpspree?

  Just head over to the Shop Feed inside the app to discover products from creators, brands, and small businesses. Add items to your cart, check out securely, and track your orders—all right inside Jumpspree.

• Can I shop directly from posts?

  Yes! Many sellers share their product listings directly in the Social Feed. Just tap the post, and you can shop without leaving the conversation.

• Is my payment information secure?

  100%. We use trusted payment processors to keep your information safe. Your data and security are top priorities.

Selling 💸

• How do I start selling on Jumpspree?

  Download the Seller Pad App by Jumpspree, sign in with your Jumpspree login, set up your shop, and start listing products. You’ll be live in minutes.

• What are the selling fees?

  Simple: 5% per sale plus the standard 2.9% + $0.30 transaction fee. No monthly subscription required.

• Can I manage everything from my phone?

  Absolutely. Your entire shop, listings, orders, and customer messages can be managed seamlessly through the Seller Pad App.

• How do I get paid?

  Payouts are processed within 3-5 business days for completed, delivered orders. Just make sure to upload tracking details to avoid delays.

Social 📱

• What kind of content can I post?

  Share anything—text posts, photos, videos, links, ideas, or even products. Jumpspree is built for both creators and community.

• What’s Jumpspree More?

  Jumpspree More is our premium subscription that unlocks features like Verified Badges, post editing, long-form articles, multiple channel posting, and more visibility across the platform.

• Can I message people?

  Yes! Use DMs to chat, collaborate, or connect with anyone on the platform.

• Can I invite my friends to Jumpspree?

  Definitely. Jumpspree is better with your people. Share your referral link or just tell them to download the app and follow your handle. They can also sign up and get started on Jumpspree.com.