Updated: 05/15/2026
Selling on Jumpspree is designed to be simple, transparent, and community-driven. Creating a seller account and posting listings is completely free. There are no monthly selling fees or mandatory subscriptions required to sell standard listings in the marketplace feed. Jumpspree only charges fees when an item is successfully sold. By listing items for sale on Jumpspree, you acknowledge and agree to the fee structure, payout procedures, shipping requirements, and seller responsibilities outlined below.
For standard marketplace listings, Jumpspree charges:
Stripe processing fees are calculated on the total transaction amount, including applicable shipping charges and taxes. These fees are automatically deducted from the transaction before payout is issued to the seller. Jumpspree does not charge hidden fees, recurring selling fees, or additional marketplace commissions outside of the fees expressly disclosed in this policy.
Jumpspree Live allows sellers to host livestream shopping sessions and sell products directly to viewers in real time.
For livestream sales, the following fees apply:
Unlike standard marketplace listings, the $0.99 listing fee does not apply to livestream sales. Jumpspree More subscribers receive up to three livestream sessions per month at no additional hosting cost. Additional livestream sessions beyond the included monthly allotment are charged at $4.99 per session. These charges may be deducted from seller earnings or charged to the payment method associated with the seller’s account.
All seller payouts are subject to review, processing timelines, return windows, dispute monitoring, fraud prevention measures, and successful delivery confirmation. Funds from completed sales are temporarily withheld to account for potential returns, disputes, cancellations, unauthorized transactions, chargebacks, fraud investigations, and related payment risks. Payout timing is determined based on the return window selected by the seller for the applicable item listing.
Sellers may select one of the following return windows for each individual listing:
The selected return window directly impacts payout eligibility and release timing for the associated transaction. Orders marked as “Pending,” “Processing,” “In Transit,” or otherwise lacking confirmed delivery status are not eligible for payout. Jumpspree reserves the right to delay, pause, reverse, withhold, or deny payouts where necessary to investigate suspicious activity, suspected fraud, policy violations, unauthorized transactions, chargebacks, seller misconduct, or violations of applicable law or platform policies.
Sellers using Jumpspree acknowledge that transactions are processed through Stripe Connect using direct charge payment flows. Under this structure, sellers act as the merchant of record for their transactions and may be financially responsible for disputes, chargebacks, refunds, unauthorized transactions, fraudulent purchases, negative balances, and related payment liabilities associated with their sales activity. Jumpspree does not guarantee protection against chargebacks, fraudulent purchases, stolen payment methods, or unauthorized transactions initiated by buyers or third parties. Sellers remain responsible for complying with all applicable laws, intellectual property requirements, authenticity standards, and marketplace policies.
To maintain marketplace integrity and reduce fraud risk, Jumpspree may require sellers to provide identity verification, business verification, tax documentation, proof of ownership, certificates of authenticity, business registration documents, government-issued identification, or additional supporting information at any time. Certain branded, luxury, designer, collectible, or high-risk items may require additional authentication or verification before listing approval. Failure to provide requested verification information may result in listing removal, payout delays, account restrictions, suspension, or permanent removal from the platform.
Sellers are solely responsible for shipping sold items accurately, safely, and within the required processing timeframe. When using Jumpspree’s partnered shipping carriers, sellers may choose to offer Free Shipping and Returns by covering the shipping and return costs themselves or pass the full shipping and return costs directly to the buyer at checkout. Packages shipped through Jumpspree’s partnered carrier network must NOT contain hazardous material of any kind, exceed 20 lbs in total weight, and must not exceed 20 inches on the longest side of the package. Sellers are required to provide accurate package dimensions, weight, and shipping information for every shipment. Providing inaccurate, misleading, or falsified package details may result in additional carrier surcharges, withheld or delayed payouts, shipping label cancellation, account penalties, listing restrictions, temporary suspension of selling privileges, or permanent removal from Jumpspree. Sellers remain fully responsible for any additional shipping charges, carrier penalties, adjustment fees, or losses resulting from incorrect shipment information.
If using a personal shipping carrier or external shipping method, sellers must:
SellerPad App > Settings > Manage Orders > Order Info > View Full Order Details > Delivery Details
Tracking information is required to verify shipment and delivery status for payout eligibility, dispute management, fraud prevention, and buyer protection purposes. Failure to upload valid tracking information may result in payout delays, order cancellation, refund issuance, seller penalties, account review, or loss of selling privileges.
Buyers may request returns only within the return window selected by the seller for the applicable listing. Once the selected return window expires, buyers are no longer eligible to request a return or refund through the platform, except where otherwise required by law or determined necessary during fraud or dispute investigations. If an order is canceled before shipment, the buyer will receive a full refund of the transaction amount. However, Stripe payment processing fees of 2.9% + $0.30 are non-refundable and will not be returned to the seller. For approved returns or refunds, Stripe payment processing fees are likewise non-refundable.
Buyers may cancel orders within 3 hours of purchase or before the item has shipped, whichever occurs first.
SellerPad is the official seller management application for Jumpspree. Through SellerPad, sellers can:
Sellers may log into SellerPad using their Jumpspree account credentials.
For seller support, questions, or account assistance, contact support@jumpspree.com or access support tools directly through SellerPad.
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