Selling Fees
Selling on Jumpspree is simple, fun, and community-driven. There are no monthly fees, no subscriptions required to sell, and no complicated rules—just a straightforward way to reach your audience and grow your hustle.
Creating a seller account and posting listings is 100% free. To help keep the platform sustainable for everyone, we charge a small Selling Fee when your item sells. Here’s how it works:
Standard Selling Fee
- 5% Selling Fee per order on the total sale price + $0.99 listing fee once your item sells.
- 2.9% + $0.30 payment processing fee charged by our financial partner (Stripe) on the total transaction amount, including shipping and taxes.
That’s it—no hidden fees, no surprise costs.
Payouts:
- Funds from completed orders are held for 7 days to account for any chargebacks, disputes, or cancellations.
- Payouts are initiated every Thursday for successfully delivered orders from the previous week.
- Sellers will only receive payouts for orders that are fully delivered. Orders under “Pending” or “Processing” will not qualify for payout until the delivery is confirmed.
Important:
To avoid delays or cancellations, when shipping items using your own carrier or shipping method, be sure to:
- Ship the item and enter the tracking number within 24 hours of receiving the order.
- Go to your Seller Pad App > Settings > Manage Orders > Order Info > View Full Order Details > Scroll down to Delivery Details > Enter tracking number.
We use the tracking number to verify delivery and to trigger your payout. Without this step, we’re unable to process your earnings.
Returns, Refunds, and Cancellations
We understand that sometimes things change. Here’s how we handle it:
- If an order is cancelled before shipping, buyers will be refunded in full. However, the payment processing fee (2.9% + $0.30) is non-refundable as per Stripe’s guidelines.
- For returns and refunds, this same processing fee will also not be returned to the seller.
- To minimize cancellations and returns:
- Ship your items promptly and upload tracking info.
- Keep open communication with buyers.
- Make sure your listings are clear, accurate, and well-presented.
Buyers can cancel their orders within 24 hours or until the item has shipped.
Manage Your Shop with Seller Pad
Your entire selling experience is now streamlined through the Seller Pad App by Jumpspree—the one place to:
- Create and manage listings
- Track orders and shipping
- Boost your visibility and sales
- Access shop performance and insights
Log in to Seller Pad with your Jumpspree account and take control from anywhere.
Why Sell on Jumpspree?
- No listing fees
- No subscription fees
- Transparent 5% selling fee
- Quick payouts once orders are delivered
- Seamless mobile management with Seller Pad
Jumpspree is built for sellers who want to grow with less hassle and more freedom.
For questions or help, reach out anytime at support@jumpspree.com or hop into the Seller Pad App.